All bookings with Mermaid Wellbeing at Barlavington are made in advance and are strictly by appointment only.

 

You may book an appointment online within 4 hours notice on the day.

 

If a guest arrives late for an appointment, unfortunately the allocated time cannot be extended so please do allow plenty of time for your journey, taking into account the country roads and occasional slow tractor!

 

For safety and hygiene please wear Pilates socks for Pilates sessions.

 

For hygiene in the studio please remove your shoes on arrival.

 

 

PAYMENT DETAILS

All payments are to be made through the online booking system - When booking a parcel of 5 Pilates sessions the system will allow you to book the first of your 5 on the calendar. After you have made the booking kindly contact Mermaid Wellbeing via email with the dates and times of choice for the further 4 appointments. These will be booked onto the system for you and you will receive email confirmation. Again if you need to make any changes then you may do so by following the link from the confirmation email.

 

Parcels of 5 Pilates sessions must be used within 8 weeks of date of purchase and sessions cannot be interchanged for other treatments.

 

CANCELLATIONS

If Mermaid Wellbeing has to cancel an appointment due to reasons beyond control then you will be given the option of an alternative date or a refund.

 

There is a 24 hour cancellation policy and guests who do not show up to their appointment or notify Mermaid Wellbeing outside of this 24 hour period will be charged the full fee.

 

If you need to cancel or move your appointment you may do this by following the link on your appointment confirmation email.

 

If Mermaid Wellbeing has to cancel an appointment due to reasons beyond control then you will be given the option of an alternative date or a refund.

 

GIFT CARDS

All Gift Cards are valid for 3 months from the date of purchase.

 

 

PILATES RETREATS

For Pilates Retreats please refer to the specific terms and conditions for these holidays and short breaks, these terms will be supplied with your booking information

 

BRIDAL MAKE UP

For Bridal make up bookings a 50% non refundable deposit is taken to save the date and the outstanding balance is due 14 days prior to the wedding day.

 

Please note there are no exceptions to any of these outlined terms and conditions.

 

 

Terms & Conditions   •    © Copyright Mermaid Wellbeing Ltd. 2016