All bookings with Mermaid Wellbeing at Barlavington are made in advance and are strictly by appointment only.
There is a 24 hour cancellation policy and guests who do not show up to their appointment or notify Mermaid Wellbeing outside of this 24 hour period will be charged the full fee.
If you need to cancel or move your appointment you may do this by following the link on your appointment confirmation email.
If a guest arrives late for an appointment, unfortunately the allocated time cannot be extended so please do allow plenty of time for your journey, taking into account the country roads and occasional slow tractor!
When booking a parcel of 5 Pilates sessions - the system will allow you to book the first of your 5 on the calendar. After you have made the booking kindly contact Mermaid Wellbeing via email with the dates and times of choice for the further 4 appointments. These will be booked onto the system for you and you will receive email confirmation. Again if you need to make any changes then you may do so by following the link from the confirmation email.
Parcels of 5 Pilates sessions must be used within 8 weeks of date of purchase and sessions cannot be interchanged for other treatments.
For safety and hygiene please wear Pilates socks for Pilates studio sessions.
For hygiene in the studio please remove your shoes on arrival.
If Mermaid Wellbeing has to cancel an appointment due to reasons beyond control then you will be given the option of an alternative date or a refund.
All Gift Cards are valid for 3 months from the date of purchase.
For Pilates Retreats please refer to the specific terms and conditions for these holidays and short breaks, these terms will be supplied with your booking information.
For Bridal make up bookings a 50% non refundable deposit is taken to save the date and the outstanding balance is due 14 days prior to the wedding day.
Please note there are no exceptions to any of the above conditions.
Mermaid Wellbeing Suite
The Old Stud Yard
Tel. +44 (0)333 006 3234
Wed - Thurs: 10:30am - 8pm
Fri - Sat: 10:30am - 4pm
Terms & Conditions • © Copyright Mermaid Wellbeing Ltd. 2016